Effective Date: 06/22/2014
Information Collection and Use
We collect the following personal information from you:
- Contact Information such as name, email address and phone number
- Billing Information such as credit card number and billing address
We use this information to:
- Identify our customers
- Communicate with our customers
- Protect the Company and its customers against error and fraud
- Understand what products and services our customers want
- Provide you information about our products and services
- Respond to customer service requests, questions and concerns
- Send you a newsletter
We may provide your personal information to companies that provide services to help us with our business activities such as processing your payment, sending newsletters or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- if iCAT Solutions Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so
User Access and Choice
If your personal information changes, or if you no longer desire our service, you may correct, update or delete it by making the changes on our member information page or by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days .
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
How Can I Be Removed From Your Lists?
If you wish to discontinue contact with us by any or all of these methods, please notify us by email at email@example.com and let us know which forms of contact you would like to be removed from.
Alternatively, all of our direct-contact promotions provide customers with the ability to exclude themselves from future promotions by following the unsubscribe instructions included in these emails.
We, iCAT Solutions Inc. and our partners Act-On, affiliates, Google Analytics and Microsoft Insights, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
- Analytics / Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the website, to track users’ movements around the website and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information.
Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org.
Links to 3rd Party Sites
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
Social Media Widgets
Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.icatsoftware.com
Information Related to Data Collected for our Clients through the Service
iCAT Solutions Inc. collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. iCAT Solutions Inc. works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.
We collect information for our Clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. If you are a Client and would like to update your account please contact us here.
iCAT Solutions Inc. may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
iCAT Solutions Inc. has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, who seeks to correct, amend, delete inaccurate data or withdraw consent to further contact should direct his/her query to the iCAT Solutions Inc.’s Client (the data controller). If the Client requested to remove the data we will respond to their request within 30 days.
iCAT Solutions Inc. will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. iCAT Solutions Inc. will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy